Client center
Report a claim, and we'll take it from here.
If anyone is in danger or the loss involves a crime in progress, call 911 first. Otherwise, start your claim here — we'll confirm receipt right away and walk you through what happens next.
Claims are where your policy earns its keep — and where having an advisor who knows your account matters most. When you report a claim through Triad, we confirm receipt, help you document the loss, set expectations for the adjuster, and stay in your corner until it's resolved. Storm, fire, accident, or theft — your Jackson-based team handles it with you, wherever in Mississippi you're located.
Start with the form below. If you have photos, receipts, or a police report, hold onto them — your advisor will tell you exactly what's needed for your type of loss.
Report your claim
We'll confirm receipt by email and follow up with next steps, documentation guidance, and your carrier's claim details.
Helpful to have ready
Your policy number — or the name and contact info on the account
The date and time the loss occurred
A brief description of what happened
The location and address of the loss
Names of anyone involved, including witnesses if any
Photos or documentation, if you already have them
Need anything else?
The Client Center has every service request in one place — policy changes, certificates, ID cards, and more.